Short Courses and Special Courses

SC22 - Making Comments Count: How to Give Effective Feedback

Thursday, March 22, 2018 - 1:00 pm - 4:30 pm
This Short Course session includes up to a half-hour break.

Session Credits:

3 CME and 3 SAMs


Richard A. Prayson, MD, Med
J. Jordi Rowe, MD, Cleveland Clinic, Cleveland, OH

Course Description

As pathologists, we are asked to provide feedback to and to assess the performance of students, residents and fellows in training, employees and colleagues.

The workshop should be of interest to anyone who is asked to provide feedback- all pathologists, residents and fellows. Effective assessment provides the individual with the opportunity to improve performance and to motivate learning in this era of milestones and competency-based evaluation. Using an interactive approach, this course will attempt to address some of the challenges of generating effective assessments. Participants will be immersed in the complex and sometimes intimidating milieu of providing effective feedback and accurate assessments by observing, practicing and writing. Because giving accurate, timely and useful feedback is challenging and a skill that benefits from practice, we will discuss theory followed by generous use of interactive exercises to provide participants an opportunity to try their hand at providing a variety of assessments.

The workshop will consistent primarily of a series of interactive exercises (using role play, small group, and large group discussion) designed to highlight important aspects of the process. Didactic material will be presented using a PowerPoint format in between the exercises.

Learning Objectives

Upon completion of this educational activity, the learner will be able to:

  • Describe the differences between formative and summative feedback
  • Employ the ASK-TELL-ASK feedback technique as a method for providing verbal feedback in real time
  • Apply the components of effective feedback in formulating narrative written feedback


Continuing Medical Education and Maintenance of Certification

The United States and Canadian Academy of Pathology is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The United States and Canadian Academy of Pathology designates this live activity for a maximum of 3 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The USCAP is approved by the American Board of Pathology (ABP) to offer Self-Assessment credits (SAMs) for the purpose of meeting the ABP requirements for Maintenance of Certification (MOC). Physicians must take and pass the post-test in order to claim SAMs credit.

Physicians can earn a maximum of 3 SAM credit hours.


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